Privacy Policy

IDISPATCH respects your concerns about privacy. This Privacy Notice applies to information we collect through our website and services. By using our website "WWW.IDISPATCH.COM" and services you agree to our collection, use of information as described here.

This Privacy Notice describes the types of information we collect or receive, how we may use that information. The information we collect includes personal information and non-personal information, as such terms are defined below.

The Privacy Notice also describes the measures we take to protect the security of the personal information. We also tell you how you can reach us to ask us to (i) access, change or not use the personal information you have provided to us, (ii) withdraw any consent you previously provided to us, and (iii) answer any questions you may have about our privacy practices.

 

 

Your Consent

By using our Web site, you consent to the collection and use of this information by us as set forth in our Privacy Statement and amended from time to time. If we decide to change our privacy practices, we will post those changes on this page so that you are always kept informed of what data we collect, how we use it, and under what circumstances we disclose it. Please check this page for changes from time to time to make sure you are aware of our latest privacy practices.


 

Your Privacy

At IDISPATCH , we are committed to respecting your privacy. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. That's why we have put a policy in place to protect your personal information. You may always visit our site and browse without giving us any personal information. Please read on for more details about our privacy practices.


 

Our Collection and Use of Personal Information

Personal information is data that can be used to uniquely identify or contact a single person. You may choose to provide personal information to us when you use our website. Because we change our features from time to time, the options you have to provide us with personal information also may change, but here are some examples of situations in which you may decide to provide personal information to us:

  • Contacting us for any reason, such as by email, including for technical support or customer service

  • Using our website or online services when personal information is required for use or participation


 

The personal information we collect from you will vary depending on the service you are using, the site you are visiting, and how you access it. However, the personal information you provide generally may include email address, phone number (which may include mobile phone number), and postal address.

Because we directly ask you to provide personal information in these cases, you often will be able to tell from our specific requests what types of information we receive from you.

We collect this information for reasons such as:

  • To provide you with access to the site, service or feature you requested

  • To provide you with technical support or customer service

  • To communicate with you, respond to your requests, or provide you with updates and information


 

Our Collection and Use of Non-Personal Information

We also collect non-personal information data in a form that does not permit direct association with any specific individual. We may collect, use and process non-personal information for service improving purposes. For example, when you use our website, we may collect data from and about the commercial electronic mail messages and transactional or relationship messages (as such terms are defined in the CAN-SPAM Act (15 U.S.C. 7702 et. seq.) that are sent to your email accounts. We collect such commercial transactional messages so that we can better understand the behavior of the senders of such messages, and better understand new spam techniques to improve our products and services.


 

Information Collected by Automated Means

We may obtain certain personal and non-personal information by automated means when you visit our sites. The type of information we collect by automated means may vary, but generally includes technical information about your device, such as IP address or other device identifier. The information we collect also may include usage information and statistics about your interaction with our website. That information may include the URLs of our web pages that you visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, and other information about how you used our website.

In cases where you use a our Mobile App or mobile device to access our site, we will receive information about the location of your device. In some cases, even if you are not using a mobile device, information about your general location may be discernable from your device’s IP address or the URLs we receive.

We use information we collect by automated means to understand our users and to determine their preferences. As a result, we can develop and deliver new or modified offerings, that are improved with our users’ preferences in mind.

Here are some of the types of automated data collection that may occur when you use our sites:

Web Browsers

When you visit our website, your browser automatically sends us your Internet protocol (“IP”) address so that the web pages you request can be sent to your computer or device. We use your IP address to determine additional information, such as whether the computer or device has ever been used to visit our site before, which site features were used most often, and how much time was spent on a page.

Cookies

We may automatically collect information through “cookies,” which are text files placed on your device’s hard drive when you visit website. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies, for example, for authentication purposes, to measure session activity on the site, and to determine which areas and features of the site are the most popular. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Without cookies, however, you may not be able to take full advantage of all our site features. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.


 

Sharing of Information

We do not share personal information, however we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets.


 

Your Choices

In certain cases, you may have choices about how we use and disclose your personal information. For example, we will ask you before we use your personal information for any purpose incompatible with those purposes identified in this Notice.

You can also choose not to give us the information we request, as described in the “Information You Provide to Us” section of this Notice. In some cases, if you decide not to provide information, we will not be able to provide you with access to the site you requested, or we may not be able to provide you with the service, feature or information you requested.

In some cases, you can stop or limit the information we collect by automated means. Please review the sections of this Notice titled “Information Collected by Automated Means” to learn more about how you may be able to stop or limit our receipt of that information.

You may also exercise and amend your choices by sending an email to us as specified in the “How to Contact Us” section below.


 

How We Protect Personal Information

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.


 

Links to Other Sites

Our Website provides links to other website. We do not control, and are not responsible for, the content or practices of these other website. Our provision of such links does not constitute our endorsement of these other website, their content, their owners, or their practices. This Privacy Policy does not apply to these other website, which are subject to any privacy and other policies they may have. You should use caution and review the privacy policies of any web sites, services or third party providers that you visit from our website or our products to learn more about their information practices, which may be significantly different from ours


 

Children’s Privacy

IDISPATCH does not direct its website to children, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a user who is under the age of thirteen, we will delete the information from our records.


 

Updates to Our Privacy Notice

This Privacy Notice may be updated periodically to you to reflect changes in our information practices or relevant laws. We will indicate at the top of the Notice when it was updated. Please review this Notice any time you access or use our sites to make sure you have reviewed the most recent version.


 

How to Contact Us

If you have any questions or comments about this Privacy Notice or if you would like us to update information we have about you or your preferences, please contact us.

info@idispatch.com

 

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